Here I am again experiencing the Union Bank's issue with their EON Cyber account issue. I reached again the maximum period of changing the transaction password which supposed to be done prior the allotted time or else the account holder will suffer the consequences such as can't able to open and view the account online.
I followed their instructions carefully on setting up my password but I wonder why it is still unsuccessful. Many attempts already have done and have reached also their customer service online but up to now there's no response yet. My EON card is the only method I have linking to my PayPal account as the rest are beyond my reach. Is there something wrong with the Union Bank's EON Cyber Account? This scenario happened to me twice already. In the past I contacted their support and they activated my cyber account as I can't really log in.
The Steps below are the sequence I go through to the changing process.
Step 1. Log-in using the card number/user ID
2. This is what appears next. I read carefully the instructions and password guidelines, yet still incorrect.
This pop-up below shows up after keying the password, new password and so on.
Grrrrrrrrr... So irritating! Have anyone of you experienced this issue? I think I have to reach again their support. I hope this will get resolved soon.